Tuesday, June 24, 2008

We understand the need for perfection


Believe it or not....this is our office pantry. Go ahead and measure the distance between the cans, we dare you. We enjoy nothing less than perfection.


Imagine what we can do with your construction drawings.

Monday, June 23, 2008

Who answers the phones at the Nigro Firm?



The answer may surprise you.

Is it a sales person? No.
Is it a secretary or executive assistant? No.
Is it the VP of sales? No.
Is it an account executive? No.

Who answers the phones at the Nigro Firm?
The President, Natalie Nigro.

Why does the president of the company answer the phones?
Because, simply put, she knows everything.


Other reasons our president takes the time to answer all phone calls:


  • She can make all final decisions, in regards to contract negotiations, pricing, review requirements and so on.

  • She has over 17 years of coordination review experience and is the best qualified person to help you figure out what kind of review best fits your project.

  • She knows exactly what her review teams are capable of performing in a given amount of time.

  • She has access to the review schedule and can schedule reviews.

  • She cares and wants to get to know her clients one-on-one. She feels that this helps her provide the best service possible.

Natalie is one of the most knowledgeable and personable people you could ever talk to on the phone. She never pushes the hard sell and she is genuinely interested in customer education and friendly win-win contract arrangements.

Go ahead, give her a call, she would love to hear from you.

For more information on how to contact the Nigro Firm, click here.

Monday, June 16, 2008

Team Building Events: Some Assembly Required

We here at the Nigro Firm are do-it-yourselfers, team players and like to save a few bucks here and there. So, we recently combined a complicated assembly project into a team building experience , why not?

Our project was to put a desk together. Sound easy? Maybe, if you have good instructions and few parts....building a simple elementary school extension is easy too, when you have good build instructions.....but we all know the reality of that situation.

The Instructions
Like most "some assembly required" projects this one was actually "tons of assembly required." According to the 37 pages of instructions the project should take one person about an hour and 20 minutes.

However, here are the real stats:
Build Time: 3.5 hours
# of People: 3

Other Highlights and statistics:
# of times someone said "This is stupid": 48
# of times someone said "What the ____?": 23
Tools and screws not included: 5
Beers and Iced Teas Required: 6
Total Swear Words Uttered: 297
Total Number of Full On Belly Laughs: 12

Favorite Saying Developed During the Process
"If all else fails, smack it."

Least Helpful Team Member: Izzy
Though we assigned this beagle the task of translating the instructions from Spanish to English, he failed miserably due to his constant napping.










Finished Product:
After three and half hours of assembly, we decided we liked it better before we took it out of the box, lol.













What we learned during this team event:

  • That complex and confusing tasks are easier and more amusing when not completed alone.
  • We learned compromise and that sometimes parts can be put on upside down and still work.
  • Good communication is paramount to success, especially when your content writer refers to the brackets as the "L" things.
  • That building from bad instructions is stressful. And that building from bad construction drawings must be exponentially stressful. That is what makes our work so rewarding, the assistance we can offer to help people obtain the most accurate construction drawings possible is an amazing reward to our hard work.
  • That we are perfectionists. Despite confusing instructions, bad drawings, and general frustration, we refused short cuts, never skipped a step and kept the final product in our mind at all times. That is just how we operate.

Thursday, June 12, 2008

Client Relationships: We love positive feeback

We love hearing from people that we have worked with, especially when they have such great things to say about us. We realize that we are all busy with our work, families and friends, so when someone takes the time to send us thoughtful, positive feedback we really appreciate it.

Recently, we received an email from a project manager who we had worked with several years ago. Before checking our availability to perform a review for a new project, he sent us a really nice email. We love getting emails like this one, it helps us to see the real value of our hard work and how much our work is appreciated.

Here is the letter: (We removed identifying information from the email to protect the anonymity of our client.)

Hello Natalie,
It’s been a few years since we have spoken but I will never forget how happy I was when you returned our documents. I was the Director of Construction when I hired your firm to review a project we were developing in the Florida Keys. The review was PHENOMENAL and I know we saved time and money by having it done.

I am now working for another company in Miami and I will be the Project Manager on a new project. In addition, we have other projects in progress and in the pipeline that I believe could benefit from your services.

Shirley, being an ex-graphic designer, found it interesting that he used every type of font attribution for the word phenomenal…capitalized, bold and underlined to emphasize the word, that takes effort and thought.

We are very excited and look forward to working on this project and know that we can provide excellent service and help everyone involved save tons of money.

Friday, June 6, 2008

Construction Cartoons: Just for fun

As many readers know, we publish original construction cartoons on our web site Blueprint Bluepers. However, we figured why keep the fun to just that site? So, we asked our artist, Chaise Payan, to create two illustations... project manager Beagles, one that is happy and relieved because his construction drawings are accurate and coordinated, and one stressed beagle who is burdened with tons of RFI's, cost over runs and change orders.

And this is what our artist came up with:





Hmmm...which one would you rather be?


That's what we thought. Before you break ground on your next project, get your drawings and specs checked by the Nigro Firm. We can save you tons of worry and money and may even prolong your life.

Please check out our services page to see these cartoons in context and to learn more about what we do.