Many people have asked me how I find my great construction document coordination reviewers. Some have tried and found out that this is an extremely difficult process.
The answer, though, is incredibly simple… find people who can think, people who are inquisitive and willing to spend the time to track down something that is puzzling them.
Well… I guess it really isn’t quite as simple as that. There are people who can think that still won’t make good reviewers.
Sometimes ambitious, intelligent people do not work out for a variety of reasons. In some cases, they can’t help but try to fix the discrepancy they’ve found. And this is not what we do… we are not on the design team and do not have access to all of the information needed to make those kind of decisions, we only have the drawings and the specs to work with. Suggesting fixes also may expose us to needless liability while not really helping the client.
Other folks are just inherently too forgiving… they really don’t want to find errors in the construction documents. So they have a tendency to either not see the errors or to see them and think “Oh… I can guess what the designer meant… so I won’t red-mark this issue.”
It’s quite a challenge to find people who can pay attention to detail, but not get so bogged down in the details and errors that they take too long to perform a review… or perhaps even worse, they can’t see big picture patterns or issues.
Not only that, reviewers must be aware of their work habits/patterns and plan their time accordingly to meet deadlines… and know themselves well enough to know when they have worked enough. Since we are in the quality assurance business, it’s embarrassing when we make silly mistakes… which happens much more frequently if we are pushed, stressed, or tired.
And then to top it all off, all our reviewers have to be team players and get along (trust, respect, etc.) with each other. Since one person doesn’t review an entire project, the people involved must work closely together.
Author: Natalie Nigro
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